I Am My Brother's Keeper
Effective Date: 25th March 2025
At I Am My Brother’s Keeper (“IAMBK”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (iambk.co.za) or use our services. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment gateways)

Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website
  • Referring website URLs

Information from Cookies

We use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand user behavior and enhance website functionality. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including the purchase of vouchers.
  • To provide customer support and respond to your inquiries.
  • To send transactional emails, such as order confirmations and updates.
  • To send promotional emails and newsletters, if you opt-in to receive them.
  • To analyze website usage and improve our services.
  • To comply with legal obligations and resolve disputes.

How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of secure servers, encryption, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who help us operate our website, process payments, or deliver products and services.

Legal Compliance: We may disclose information if required to do so by law or in response to valid legal requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request corrections to your personal information if it is inaccurate or incomplete.

Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.

Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link in our emails.

To exercise your rights, please contact us at support@iambk.co.za.

Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “Effective Date” above. Your continued use of our website constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

I Am My Brother’s Keeper Email: support@iambk.co.za

By using our website, you agree to this Privacy Policy.